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E-Blah Community    Technical Support    Forum Support  ›  Multiple users having IP address blocked
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rorymarriott
October 17, 2012, 7:18am Report to Moderator Report to Moderator
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I am hoping you can help on this one. Since Monday, a lot of my users have tried to login but get an error message telling them that their password is wrong and that their IP address has been blocked for 120 minutes.  

I have been able to change/erase the loginlock file but then the same users try to login again and the same problem keeps happening. This only affects some users, others are able to get on (well I can).

Any advice most appreciated.
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Nat
October 17, 2012, 8:40am Report to Moderator Report to Moderator

Here to help
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Try a members and board re-build and see if that helps


"Thats the way the mop flops"
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rorymarriott
October 17, 2012, 8:53am Report to Moderator Report to Moderator
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Before I do that is it wise to do a backup?
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Nat
October 17, 2012, 11:49am Report to Moderator Report to Moderator

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You should be OK, but always wise to have a current backup


"Thats the way the mop flops"
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rorymarriott
October 17, 2012, 1:01pm Report to Moderator Report to Moderator
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Quoted from Nat
Try a members and board re-build and see if that helps


Tried this and still having the same issue with users being blocked
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Nat
October 17, 2012, 2:35pm Report to Moderator Report to Moderator

Here to help
Administrator
Posts: 1,988
Gender: Male
Posts Per Day: 0.55
Reputation: 87.23%
Reputation Score: +41 / -6
Time Online: 6 days 3 hours 30 minutes
Location: Manchester UK
Age: 57
Are you running the Stop Forum Spam addon?


"Thats the way the mop flops"
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rorymarriott
October 17, 2012, 4:25pm Report to Moderator Report to Moderator
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Quoted from Nat
Are you running the Stop Forum Spam addon?


I believe I am - I have only just taken over control of this board
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E-Blah Community    Technical Support    Forum Support  ›  Multiple users having IP address blocked

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